I have been wanting these palettes for a long time now but CS was always out of stock. I found a website who has the exact same product for a couple of bucks less and less shipping too. Check out www.starsmakeuphaven.com for more info. I am happy with my purchase and honestly with alot of bad customer service stories from cs I'm glad I choose an alternative. The colors are pigmented and beautiful. None of the items broke or cracked during transit which is a huge plus in my book.